Welcome to B2HCoacheasy, a brand operated by Back To Harmony Creator Studio. This Refund & Cancellation Policy outlines the terms under which refunds may be issued for purchases made through growth.busyness360.in.
1. Nature of Services
We provide digital coaching programs, online training, consulting services, and implementation-based mentorship programs including the Comprehensive Capacity Building Programme (CCBP).
Due to the digital and intellectual nature of our services, specific refund conditions apply.
2. Refund Eligibility
Refunds may be considered under the following conditions:
A. Before Program Access
If you request cancellation before gaining access to program materials or attending any live session, you may be eligible for a refund after deducting applicable processing charges.
B. Conditional Refund (If Applicable)
If a written performance-based guarantee is explicitly mentioned in your signed agreement or offer page, refund eligibility will be governed strictly by those documented terms.
Proof of:
Completion of assigned modules
Attendance of scheduled calls
Implementation efforts
may be required before refund approval.
3. Non-Refundable Situations
Refunds will NOT be issued in the following cases:
Change of mind after accessing program materials
Failure to attend scheduled calls or sessions
Lack of implementation or effort
Inability to commit time
Business results not meeting personal expectations
Discounted, promotional, or limited-time offers
All digital product purchases (templates, toolkits, downloadable materials) are strictly non-refundable.
4. Cancellation Policy
If you are on a payment plan:
Failure to complete payment installments may result in suspension of access.
Outstanding dues remain payable as per agreed terms.
We reserve the right to use legal recovery measures if required.
5. Processing Time
Approved refunds (if eligible) will be processed within:
7–14 business days
Refunds will be credited to the original payment method used during purchase.
6. Chargebacks & Disputes
Initiating a chargeback without contacting support first will be considered a breach of terms.
We encourage customers to contact:
📧 support@busyness360.in
before escalating disputes.
7. Modification of Policy
Back To Harmony Creator Studio reserves the right to update this policy at any time without prior notice. Updated policies will be published on this page.
8. Contact Information
For refund or cancellation requests:
Back To Harmony Creator Studio
GST No: 32CHIPK4684D1ZE
Email: support@busyness360.in
Website: growth.busyness360.in
🔒 Compliance Note (Cashfree Requirement)
This policy satisfies payment gateway onboarding requirements for:
Refund & Cancellation Policy page
Clear contact details
Defined refund timeline
Explicit non-refundable clauses